Shipping policy
Shipping Policy
Thank you for shopping at Populars Clothes. We aim to provide a transparent and reliable shipping experience for all customers.
1. Shipping Regions
Currently, we ship to customers within the United States.
2. Shipping Costs
Standard Shipping: $6
Fast and Priority: $18
Free Shipping: Orders over $100
Shipping costs will always be displayed at checkout before completing your purchase.
3. Order Processing Time
Orders are processed within 1–5 business days (Monday to Friday).
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
4. Delivery Time
After processing, estimated delivery times are typically:
Standard Shipping: 7–15 business days.
Please note that delivery times are estimates and may vary depending on carrier operations, weather conditions, or other external factors.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Tracking numbers typically become active within 24–48 hours.
6. Shipping Carriers
We work with reliable carriers such as USPS, UPS, and FedEx.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. Populars Clothes (Mendomoon LLC) is not responsible for orders shipped to an incorrect address provided by the customer.
If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.
8. Lost or Damaged Packages
If your order arrives damaged, please keep the packaging materials and contact our support team as soon as possible.
Contact
If you have any questions regarding shipping, please contact us:
Email: support@popularsclothes.com
Phone: +1 (573) 260-2777
Business Address:
219 Central Ave NW Num 609
Albuquerque, NM 87102
United States